Malmaison York Hotel, York ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Yorkshire House 2 Rougier Street, York, United Kingdom, YO90 1UU

Malmaison York is a unique hotel set within a former insurance building, reflecting its historical significance. Situated just a stone's throw from iconic landmarks like York Minster, it offers a blend of modern luxury and charming heritage. The hotel features a contemporary design and diverse amenities that cater to both leisure and business guests.

Location

Malmaison York is conveniently located 0.2 miles from Priory Church of the Holy Trinity and near many major attractions like the National Railway Museum and York City Walls. The hotel is easily accessible, being only a five-minute walk from York's central area.

Rooms

The hotel has 150 contemporary guest rooms that provide modern comfort. Each room is equipped with air conditioning, a flat-screen TV, and a safety deposit box. Private bathrooms include free toiletries, enhancing the guest experience.

Eat & Drink

Dining at Malmaison York is divided between two distinctive venues: Chez Mal Brasserie and Sora. Chez Mal offers a menu featuring British and Asian-influenced dishes, while Sora, the rooftop bar, provides a lively atmosphere with tapas and cocktails, complemented by city views.

Leisure & Business

Guests can enjoy a range of leisure facilities, including a fully equipped gym and the Le Petit Spa. For business needs, the hotel features versatile meeting spaces with a contemporary ambiance for events of various sizes.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

22 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Family King Suite

Max:

2 persons

48 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Deluxe Room

Max:

2 persons

44 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

York1700 ft

Airports

Leeds Bradford (LBA) 30.5 mi

Doncaster Sheffield (DSA) 39.0 mi

Train

York Railway station1400 ft

Bus

Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Family Room

“We were pleasantly surprised by the family room, featuring two separate bedrooms with air conditioning that could be adjusted individually. This setup made our stay incredibly comfortable, and it felt like a luxury upgrade!” view full review

Comfortable Amenities

“The bathroom was impressively spacious and equipped with great amenities, making our morning routines a breeze.” view full review

Cozy and Clean

“The living area in the room was tidy and well-designed, providing a perfect space to unwind after a busy day exploring the city.” view full review

Lovely View

“Our bedroom not only offered a comfortable bed but also boasted a stunning view of York Minster, enhancing our overall experience during our stay.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room
Back massage
Head massage
Full body massage

Room features

Free Wi-Fi in rooms
Heating
Soundproofed rooms
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Grecian tub
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
In-room computer
Direct dial telephone
AM/FM alarm clock

Location

Yorkshire House 2 Rougier Street, York, United Kingdom, YO90 1UU

Map view

street view

Yorkshire House 2 Rougier Street, York, United Kingdom, YO90 1UU

City landmarks

Museums

National Railway Museum

3400 ft

Church

York Minster

2600 ft

York YO1 7HBEngland

York City Walls

2600 ft

Museums

Jorvik Viking Centre

2600 ft

Museums

York Castle Museum

2600 ft

Tower Street

Clifford's Tower

2600 ft

Museums

York's Chocolate Story

2600 ft

Church

St Wilfrid's Catholic Church

2600 ft

St. Anthonys Hall Peasholme Green

Quilt Museum and Gallery

2600 ft

12 Clifford St

The York Dungeon

2600 ft

Events

Merchant Taylors Hall

2600 ft

Shopping Area

Stonegate

2600 ft

Square

Saint Helen's Square

2600 ft

York YO1 8BL

St. Crux Parish Hall

2600 ft

Square

Kings Square

2600 ft

Goodramgate

2600 ft

Events

Saint William's College

2600 ft

Parks

Rowntree Park

4700 ft

YorkEngland

Yorkshire Wheel

3400 ft

Fairfax House Castlegate

Fairfax House

2600 ft

Church

St Denys's Church

1.0 mi

Nearby

Museums

Yorkshire Museum

600 ft

entrances on Museum St & Marygate

York Museum Gardens

600 ft

Church

Priory Church of the Holy Trinity

600 ft

Events

Jacobs Well

600 ft

Public Building

York Guildhall

600 ft

Gallery

York Art Gallery

600 ft

Museum Gardens Museum Street

The Hospitium

600 ft

St. Leonards Place

De Grey Rooms And Attached Gates

600 ft

Church

Church of St Mary Bishophill Junior

2000 ft

Restaurants

Ruinart Terrace

200 ft

Station Rise Cedar Court Grand Hotel & Spa

The Rise Restaurant

200 ft

Station Rise

Bettys Cafe Tea Rooms

1500 ft

6-8 St. Helens Square

The Star Inn the City

700 ft

Lendal Engine House Museum Street Lendal Engine House

Akbars

600 ft

6-8 George Hudson Street

Regency Chinese Restaurant

600 ft

2-4 George Hudson St Adjacent to Akbars Indian restaurant

The Whippet Inn

1100 ft

15 North Street

Circles Cafe and Gin Bar

600 ft

East Lodge Lendal Bridge

Kapadokya 50

900 ft

24 George Hudson Street

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

clean rooms

friendly staff

dining value

location noise

7.2/10

Very good

Rooms

6.8

Location

8.1

Service

8.3

Dining

6.1

Christopher

United States of America, April 2024

7.0/10

My stay at the hotel was a mixed experience. The rooms were clean and well-furnished, but a bit smaller than expected. The service was excellent, with staff being very friendly and obliging. The location was convenient, despite some noise from traffic. The dining experience was disappointing in terms of value for money. The facilities were satisfactory, though there were some noticeable downsides.

Rooms

8.0

The rooms were modern, clean, and comfortable. Although slightly smaller than I had imagined, they were well-furnished.

Service

9.0

The staff were really lovely and very obliging, from the reception to the bar staff and the lift attendants.

Location

7.0

The hotel's position in central York was great, offering easy access to various attractions, despite some noise from traffic.

Dining

5.0

The dining experience was not good value for money, and there was a sense of disappointment regarding the meals paid for.

Facilities

6.0

The facilities were just okay, with some aspects feeling unfinished or poorly designed. However, they were sufficient for a comfortable stay.

clean rooms

dining value

John

United Kingdom, February 2024

6.4/10

My stay at the hotel had its ups and downs. The room wasn't ready for an hour, causing a disruption in my plans and leading to a canceled reservation outside the hotel. The room had some quirky and impractical features, lacking privacy. However, the service was attentive and friendly. The location was convenient for exploring the city, although the dining experience left much to be desired.

Rooms

5.0

The room I stayed in wasn't ready for an hour upon arrival, causing a disruption in my plans.

Service

8.0

The staff was extremely friendly and apologetic, making us feel welcome from the moment we walked in.

Location

8.0

The hotel's location was great for arriving by train and accessing the city center easily.

Dining

5.0

The dining experience was a letdown with lukewarm and overcooked food, shared by others who were also dissatisfied.

Facilities

7.0

The hotel seemed to offer a decent range of facilities for guests.

Cyril

United Kingdom, November 2023

7.0/10

The hotel offers spacious rooms but falls short in creating a cozy ambiance, making it better suited for guests looking for a lively atmosphere. The service is exceptional, with staff going above and beyond to assist and provide recommendations. The location is superb, within walking distance of major attractions, though limited in storage space. The dining experience is average, with self-service options and some inconsistency in quality. Overall, a mixed experience with notable strengths and weaknesses.

Rooms

5.0

The rooms are huge but lack warmth, with garish colors and leather furniture more suitable for a night out than a cozy evening in.

Service

9.0

The staff is extremely polite and helpful, providing excellent recommendations and assistance.

Location

8.0

The location is superb, within walking distance of most attractions, but lacks privacy and storage space.

Dining

6.0

The dining experience is average, with buffet-style options and some inconsistencies in quality.

Facilities

7.0

Facilities offer standard services and amenities without standout features.

Bob

United States of America, November 2023

7.4/10

The hotel had its ups and downs. The rooms were initially dark and stifling, but once adjusted, they were comfortable for all of us. The location was fantastic, close to the city and train station, but some minor issues were noted. The dining experience was generally good with a few hiccups. Overall, it's a mixed bag worth considering.

Rooms

7.0

The rooms were initially dark and stifling, but once we adjusted the temperature, they became comfortable for all of us.

Service

6.0

The staff was friendly and helpful, but at times it was challenging to get a response, possibly due to being short-staffed.

Location

9.0

The location was excellent, just 2 minutes from the train station and 5 minutes from shops and restaurants.

Dining

8.0

The dining experience was generally good, with some minor hiccups like delayed service, but overall enjoyable.

Facilities

7.0

The facilities met our basic needs but nothing extraordinary to highlight.

Thomas

United States of America, October 2023

7.2/10

My stay at the hotel was a mixed experience. The rooms were not as well presented as I would expect for that price, but the service was absolutely divine and first-class. The location was great, just in between the train station and the center, making it very convenient. The dining experience had its ups and downs, with great-cooked options but also some issues with the service and noise. Overall, the hotel offered a decent stay with some areas that could be improved.

Rooms

7.0

My room was large with plenty of tables and seating and offered great views of the city. However, it was not as well presented as I would expect for the price.

Service

9.0

The service from the staff was impressive from the moment I arrived until I had to depart. They were friendly and professional in every interaction.

Location

8.0

The location was excellent, just a short distance from the train station and the city center, making it very convenient, especially if you are traveling by train.

Dining

5.0

The dining experience had its ups and downs. The food was great-cooked to order with a good choice, but there were issues with slow service, cold breakfast, and noise from neighboring rooms with barking dogs late at night.

Facilities

7.0

The hotel had decent facilities overall, and they were accommodating in rectifying any issues promptly.

Friendly Staff

Room Presentation

Annie

United Kingdom, September 2023

7.2/10

The hotel had huge, comfy beds, but the night time noise from traffic and people was a downside. The service was top-notch with pleasant and lovely staff, even providing a free drink for our wedding stay. The location, though clean, lacked privacy in the small rooms. The breakfast, while good quality, had some inconsistencies like a dry dish. Overall, a mixed experience.

Rooms

7.0

The bed was super comfy, but the room was very dark.

Service

9.0

The staff, from reception to bar and lift attendants, were very pleasant and lovely.

Location

6.0

The location lacked privacy in small rooms.

Dining

7.0

The breakfast had good quality food but some inconsistencies in dishes.

Facilities

7.0

The amenities were good but lacked privacy in small rooms.

Robert

United Kingdom, September 2023

8.2/10

The hotel had nice rooms, but cleanliness could be better, and the lighting for makeup was poor. The service was fantastic, especially Scott the Manager, and the location was central, perfect for exploring York. The dining experience was mainly positive, though some improvement could be made with burnt bacon. Overall, a convenient location with excellent service.

Rooms

7.0

The rooms were nice, but cleanliness could be improved, and the lighting was not ideal for getting ready.

Service

9.0

The service was fantastic, especially with the help from Scott the Manager.

Location

9.0

The hotel is centrally located, just a short walk from York Minster and the train station, making it perfect for exploring the city.

Dining

8.0

The dining experience was good overall, but there were minor issues like burnt bacon.

Facilities

8.0

The facilities were satisfactory, offering standard services for a comfortable stay.

Central location

Room cleanliness

Herbert

United Kingdom, July 2023

7.8/10

My stay at the hotel was a mix of positives and negatives. The room felt modern, clean, and comfortable, perfectly located in central York. However, cleanliness issues like stains on the carpet and mold around the shower were a downside. The daily cleaning and replenishment of towels and amenities were appreciated.

Rooms

7.0

The room I stayed in was modern, clean, and comfortable, and it was conveniently positioned in central York. However, I did notice a stain on the carpet and some mold around the shower.

Service

9.0

The service at the hotel was excellent. The staff truly went above and beyond to accommodate my needs and even my dog. They were friendly and always ready to assist with anything I required.

Location

9.0

The location of the hotel was superb, allowing me to relax and enjoy watching the world go by through the large glass windows. It was also within walking distance to the train station and central York, making it very convenient for exploring the area.

Dining

6.0

The dining experience was a mix. While the breakfast staff, Cathy and Megan, were fantastic, very professional, and friendly, the overall dining experience felt average and slightly expensive.

Facilities

8.0

The facilities at the hotel were good, providing everything I needed for a comfortable stay. However, some areas could benefit from more attention to detail.

Hugh

United Kingdom, May 2023

7.4/10

The hotel had a wonderfully convenient location near the historic center and provided a cozy stay with exceptionally friendly service. However, the dining experience was somewhat underwhelming with long wait times for orders.

Rooms

8.0

The room was surprisingly cold, even with the air conditioning at its minimum setting. A small chest next to the wardrobe would have been a nice addition.

Service

7.0

The service was of a high standard, although the hotel seemed to be understaffed in areas like reception and room service, leading to delays and long wait times.

Location

9.0

The hotel's location was perfect for exploring the historic center, with easy access for those with walking disabilities. However, the bar cocktails were lacking garnish, and there were some delays in ordering breakfast.

Dining

6.0

The dining experience was a mixed bag – while the breakfast was tasty but overpriced at £18 for a Full English, there were issues with the quality of the cooked food. The staff could improve in clearing tables swiftly.

Facilities

7.0

The facilities were satisfactory, catering to basic needs but could benefit from some improvements.